To be able to login to Modeling tool, a certificate named ISRG Root X1 needs to be installed on the users computer. The certificate is a standard certificate distributed på the organistation Let's Encrypt, and is normally installed by default on computers.
This is how you check if it is installed:
- From the Start meny, search for "certificate", and click on the option "Manage computer certificates". As an option, you can find it by typing "certmgr.msc" and click "Enter".
- In the left pane, expand the option "Trusted Root Certification Authorities" and click "Certificates".
- In the list of certificates, look for a "ISRG Root X1".
If you can not find the certifixate here, this means that it is missing and needs to be installed.
The certificate is available to to download from Let's Encrypt's webpage:
https://letsencrypt.org/certs/isrgrootx1.der
You might need your IT departments assistance to install the certificate.
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