Getting started 2c8 Apps - Administrator

Administation in the 2c8 Portal

Support in the 2c8 Portal

If you need additional support, there is a Getting Started guide with videos available on 2c8 Academy, as well as a FAQ with articles about the 2c8 Portal in our Help Center.

Log in to the 2c8 Portal

Log in to the 2c8 Portal in your web browser using your 2c8 Apps account:

portal.2c8.com

Manage users

Under the Users menu, you can:

• View all users in the organization
• View user types
• See which applications a user has access to
• Create new users
• Update user information
• Send new invitations

The following user types may be displayed:

• Normal
• Portal Administrator

Send a New Invitation

1. Open Users
2. Click Send New Invitation

Create a User

1. Go to Users
2. Click Create User

Invite External Users

External users from other organizations or from 2c8 can be invited to your environment. This is typically used to grant consultants or other external users access to your server.

1. Go to Users
2. Click Invite External User

Manage Groups

Under the Groups menu, you can:

• Create groups
• Add users to groups
• Use groups to manage server access

By granting a group access to a server, all users within that group will gain access to the server.

Manage Application Licenses

Under the Applications menu, you can view:

• Which applications the organization has access to
• Number of licenses in use
• Number of available licenses

Click on an application to:

• See which users have a license
• Assign licenses
• Purchase additional licenses

Manage Servers

Under the Servers menu, you can:

• View the organization's servers
• Grant users access to servers
• Grant groups access to servers
• Manage permissions

We recommend using groups instead of individual users for access management.

Learn More

If you would like to learn more about administration in the 2c8 Portal, please refer to the articles available on this page.

Administration in 2c8 Apps

Repositories

Under Repositories, you can:

• Create repositories
• Rename repositories
• Delete repositories

Dashboard

The Dashboard displays:

• Models the user is responsible for
• Models connected to maintenance roles
• Drafts submitted by 2c8 Lite users

Users with the Receive Drafts permission can:

• Manage models submitted from 2c8 Lite

Manage Users and Permissions

Users and groups are managed through the 2c8 Portal.

To grant access to a repository:

1. Open 2c8 Modeling Tool
2. Navigate to Users and Permissions
3. Select the user you want to grant access to
4. Click Give Access to Repository
5. Choose the repository and confirm the action

You can also:

• Right-click the user
• Drag the user to a repository

Within each repository, it is possible to add permission groups created in the 2c8 Portal.

Learn More

If you would like to learn more about administration in 2c8 Apps, please refer to this page.

Using the 2c8 Administration Tool

What Is the Administration Tool Used For?

The 2c8 Administration Tool allows you to manage:

• Repository configurations
• Application profiles
• Default profiles for server functions

Start the Administration Tool

1. Open 2c8 Modeling Tool
2. Go to:
   Tools → Start Administration Tool

Log In to the Server

1. Select a server in the upper-right corner
2. Click Login
3. Sign in using your 2c8 Apps account

Learn More

If you would like to learn more about repository configurations using the Administration Tool, please refer to this page.

Service status

View Service status

Our Help Center contains a page with service status information. Here you can find information about:

• Planned service interruptions
• Ongoing service issues

If multiple users within your organization experience issues, such as login problems, we recommend checking the service status page before contacting our support team.